Privacy Policy for Casino Rhino

Effective Date: 1 March 2026

Welcome to Casino Rhino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our website and services in the United Kingdom.

1. Data Controller

Casino Rhino is the data controller responsible for your personal data. You can contact us at:

Email: [email protected]
Address: 12 Rhino Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123

2. Information We Collect

We collect the following types of personal data:

Identity Data: name, date of birth, gender.
Contact Data: email address, postal address, phone number.
Account Data: username, password, transaction history.
Financial Data: payment card details, bank account information.
Technical Data: IP address, browser type, device information, log data.
Usage Data: pages visited, time spent on pages, click patterns.
Marketing and Communications Data: preferences for receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data when you:

Register an account with us.
Make a deposit or withdrawal.
Use our website or mobile app.
Contact customer support.
Participate in promotions or surveys.

4. How We Use Your Data

Your personal data is used for the following purposes:

To provide and manage your account and services.
To process payments and transactions securely.
To comply with legal and regulatory obligations, including anti-money laundering (AML) and age verification.
To improve our website, products, and services.
To communicate with you, including marketing communications (where you have consented).
To prevent fraud and ensure security.
To conduct research and analysis.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent (e.g., marketing communications).
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving services, security, and fraud prevention.

6. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement as required by law.
Payment processors and financial institutions.
Third-party service providers who assist us in operating the website and services.
Affiliate partners for marketing purposes (with your consent).

All third parties are required to protect your data in accordance with applicable data protection laws.

7. International Transfers

Your data may be transferred outside the UK, including to countries that may not have the same level of data protection laws. We ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

Right to access your personal data.
Right to rectification of inaccurate data.
Right to erasure (right to be forgotten) in certain circumstances.
Right to restrict processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent at any time.

To exercise your rights, please contact us at [email protected].

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalised content. For detailed information, please see our Cookie Policy.

12. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date. We encourage you to review this policy periodically.

14. Complaints

If you have any concerns about our processing of your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK at https://ico.org.uk.

15. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Phone: +44 20 7946 0123
Address: 12 Rhino Street, London, UK, SW1A 1AA